Application Support
Expert Production Support for Informatica MDM
Application Support
A reliable and cost-effective service for managing and administering the operations of your Informatica MDM to assure its optimal performance
Expert Insights
Experienced Informatica MDM consultants providing a single point of contact
Cost Effective
Use of offshore resources trained to operate as extension of client’s team
Data Stewardship
Flexible and Customizable service designed to fit into a Client’s data governance operations
Supporting Informatica MDM Operations
Managing the operations of your MDM solution means delivering trusted data to users and systems throughout your organization in a timely manner. In order to do so, you need constant Application Support for your solution to be functioning and accessible with data that can be relied upon.
Informatica provides exceptional Product and Infrastructure Support during implementation; however, the client is responsible for a variety of on-going administrative and operational support tasks to keep their MDM solution functioning at an optimal level. To ensure that the MDM system is properly supported for such activities, it is recommended to utilize experienced support engineers and empower them with MDM-specific tools that provide essential insights. For those who are looking to off-load the responsibility of production support, Globalsoft offers a cost-effective solution with deep platform and solution knowledge.
Due to their volume, these low-complexity tasks lend themselves to cost-effective delivery using easily trained resources from lower cost delivery centers.
Application Support from Globalsoft
Application Support for Informatica MDM is offered as a managed service and is tasked with keeping your MDM solution performing at optimal levels, resolving any issues that impact operations, managing access and security, and reporting on activities to the management. These operations are summarized in weekly reports that include analysis and recommendations.
What you get..
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Single Point of Contact
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Monitoring of Daily Operations
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User Management
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Performance Reporting
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Issue Mitigation
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Data Load
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Data Stewardship assistance
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Documentation
For more info on how we can help with your Data Management challenges Contact our team for a quick chat.